The best recommendations are for babies aged 1-12 months, 0-5 years,
But in fact, playpen is not only for infants and toddlers, PURE ERA playpens are designed to create a family fun, safe play center, and equipped with drawing boards, wooden horses, slides, ocean balls and swings, for children under 5 years old, and babies up to a few months old can use it without any problems. All our products are made of materials that are harmless to babies.

Of course, it is best to let 0-12 months of new babies sleep in the playpen, for safety reasons, the space size of the playpen is appropriate, excluding the family pet and other interference with newborn sleep. Do not use too soft mattresses, quilts, pillows, etc. Sleeping in a playpen can effectively reduce the risk of SIDS and prevent choking

1.This product is only for adult to assemble.Carefully read the installation instructions, operation is simple and convenient
2.Before use, please confirm whether all components are installed firmly to avoid the danger of
rollover.
3.Please use this product under the supervision of an adult.
5.Please keep plastic bags away from infants and children to avoid suffocation.
6.If any part of this product is damaged, broken or missing, do not use this product.
7.This product is for household use only.

As our baby enclosure products are sent from our overseas warehouses via sea freight, which usually cuts off the order every Saturday and sails on the second Wednesday (except for force majeure factors such as weather, which will be delayed for 1-2 days), the shipment period is usually about 10 days, so there is no available tracking number/tracking details during the shipping process.

After arriving at the U.S. port, it is expected to take 1-2 days to scan the shipment to arrive at UPS or FedEX's logistics forwarding center, we will share the tracking number with the customer, and then it will take another 3-7 days for delivery to your doorstep. If you have any questions, please feel free to contact us.

Please note: The product will be sent by 3-5 packages at the same time, the weight will vary from 110IB-300IB, if not all packages received, please wait patiently.

All international ocean shipments cannot update the waybill status while in transit.
After the package arrives at the port, it is ready for unloading. The tracking number will not be updated until it is delivered to UPS.

If you need shipping information, please contact us by email

Usually free replacement, we can only reissue free of charge products that are damaged or missed during transportation.

If the playpen panels are dusty or dirty, it is best to use soapy water and wipe them clean with a rag or paper towel. You can also use alcohol spray. After cleaning with a rag, spray an appropriate amount of alcohol for disinfection and let it dry naturally for several times. use!

Babies under 3 years old can be allowed to sleep in the playpen, including taking naps for a short period of time. If it‘s at night, it‘s best to let the baby sleep in the same room as the parents or with a nanny to take care of them. At the same time, before putting your baby in the playpen, carefully check whether the playpen is securely installed and whether the child lock is closed.